Delivery Information - IE
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Delivery Information
See all 12 articlesDelivery
- How do I track my order?
- My order still hasn't arrived!
- Claims of lost in transit after 60 days
- Why am I incurring separate mug charges?
- Do you receive a tracking email for replacements sent via a tracked service (TR24, TR48, ND)?
- My item is faulty
Cards
- I am unable to write in the middle section of the card I am trying to order. Why is that?
- Can I use non-English / special characters within a card?
- Are there any restrictions on what I can upload to my personalised order?
- Will my postcard come in an envelope?
- How can I preview my card after I placed my order?
- Why can't I paste my text into my card?
In House Gifts
- Can I return my non-personalised gift?
- I am being charged postage on each item, why?
- Why is there an air bubble in my snow globe?
- What gifts can I not send overseas?
- If I order multiple calendars back to myself will they be posted together?
- I have already placed my order, can I add a gift bag?
Account
- I'd like to delete my account. How long will it take?
- How do I change my email address/name/password?
- Am I able to delete an item from my order history?
- How long will a product/personalised item stay in my basket?
- I want to re-order an item that was purchased over a year ago
- How do I reorder?
Login
Payment
- Will there be an invoice sent with the gift?
- How long can I use my Prepay?
- Queries about TopCashback
- Why am I incurring separate mug charges?
- What is Clearpay?
- Do you save my PayPal details after placing an order?
Refunds
Gifts
- Experience gifts by Buyagift
- Funky Pigeon powered by Lifestyle Gift Cards
- What is the Refund Policy - Non Personalised Cards and Gifts
- Will my Card & Gift be sent together?
- My Phone Case hasn't been dispatched yet, why?
- My T-Shirt hasn't been dispatched yet, why?
Promo Codes
- How do I use a Promotional Code?
- I can't find where to add my promo code on the website.
- I can't find where to add my promo code on app.
- I saw an offer that said 5 cards for £5, how do I get this discount?
- The new customer code isn't working.
- Why is my promo code not working?
My Funky Rewards
Flowers
- How do I care for my flowers?
- I have just received my roses but they are already dying. The petals are dark and brown.
- Can I send flowers to Ireland/ another Country?
- My tracking says my flower order is delivered but I cannot locate this.
- Will my Card & Flowers be sent together?
- Why do the flowers I have received look different to the website?
Helpful Product Information
- What are your snow globes made from?
- What size and material are your socks?
- What sizes are available for square canvas prints?
- What sizes and image requirements apply to canvas prints?
- How big are your personalised balloons?
- What size is the Me to You T-Shirt Bear?