Funky Pigeon powered by Lifestyle Gift Cards

What is a Funky Pigeon powered by Lifestyle Gift Card? 
Funky Pigeon's Gift Card range is powered by Lifestyle. Lifestyle Gift Cards are versatile multi-retailer Gift Cards available in various options: Ultimate, Eat, Home, Fashion & Beauty, Happy Birthday, and Merry Christmas. 

How do I register a Funky Pigeon powered by Lifestyle Gift Card?  
Please be aware that there is a 24-hour delay in the registration process for anti-fraud and anti-money laundering purposes.

To register and redeem a physical Gift Card visit fpcard.co.uk. Enter the values next to "Code Reference" into the corresponding "Code Reference" field on the registration page. If you have a QR code from a mobile device, scanning it will direct you to the registration page. 

Create an account by entering your email address or use the email of an existing Lifestyle account where you want the credit added. 

Why do I have to wait 24 hours to spend/redeem my Funky Pigeon powered by Lifestyle Gift Card?  
There is a delay in allowing registration to conduct essential anti-fraud and anti-money laundering checks. This precaution is necessary due to the nature of Gift Cards as a store of value, which, unfortunately, can be exploited by individuals with malicious intent for illicit purposes. 

Can I use my Funky Pigeon powered by Lifestyle Gift Card straight away in shops? 
No. The initial step is to register and exchange it online by visiting fpcard.co.uk and then follow the provided instructions. For more detailed guidance, refer to the "How do I register a Funky Pigeon powered by Lifestyle Gift Card". 
 

Can I use retailer gift cards/e-gift cards in-store and online?  
The acceptance of the gift card or e-gift card depends on the specific terms provided by the retailer. After registering, it's essential to review the retailer's Important Information on their website and refer to the link leading to their complete terms and conditions before finalising your order. Some cards may have restrictions, such as being usable exclusively online or in-store, while many others are versatile and can be used both in-store and online. 
 

Where can I view my Funky Pigeon powered by Lifestyle Gift Card balance? 
To check your balance, log in to redeem.lifestylegiftcards.co.uk, where your current balance will be displayed in the top right corner of your screen. Alternatively, you can access your balance through the Lifestyle gift card, My Account feature in the navigation menu. Please note that registration and login are required to access the Lifestyle Gift Card My Account section. 
 

Where can I view my Funky Pigeon powered by Lifestyle Gift Card redemptions?  

Simply log in to My Account on redeem.lifestylegiftcards.co.uk, select Statement and then Breakdown. Here, you will find details of all your previous Gift Cards, remaining balances, and their expiry dates. 
 

Do I have to redeem the full value of my Funky Pigeon powered by Lifestyle Gift Card in one go?

Certainly not. The Funky Pigeon powered by Lifestyle Gift Card provides remarkable flexibility, allowing you to utilise your credit in any manner you choose and across as few or as many retailers as you desire. In the event that you don't exhaust the entire value of your Lifestyle Gift Card, any remaining funds will remain in your Lifestyle account. 
 

If I don’t spend all my balance with my retailer eGift Card in one transaction do I lose my credit/balance?

It's crucial to review the specific terms and conditions of each retailer before swapping your Funky Pigeon powered by Lifestyle Gift Card.  We provide a link to the online Gift Card terms and conditions for retailers where applicable, allowing you to check them instantly before making the swap. Please note that once the swap is completed, cancellation, refund, or exchange is not possible. 
 

Is there a minimum/maximum amount that I can buy a Funky Pigeon powered by Lifestyle Gift Card for? 
Funky Pigeon powered by Lifestyle Gift Cards are available in the following values: £15, £20, £30, £40, £50, £75, £100

The website is telling me my Funky Pigeon powered by Lifestyle Gift Card is already registered or invalid, what shall I do? 
Before proceeding, please verify that the details of your Funky Pigeon powered by Lifestyle Gift Card have been accurately entered. If your Gift Card is persistently marked as already registered or deemed invalid, visit the My Account section on the redeem.lifestylegiftcards.co.uk site and review the Statement section to view your current balance. In the event that the Gift Card or Voucher amount is not visible in the balance or statement, kindly reach out to us at enquiries@lifestylegiftcards.co.uk for further assistance. 
 

Can I add money to my account to get more Funky Pigeon powered by Lifestyle Gift Cards or a higher value retailer eGift Card? 
Certainly. To initiate a balance top-up, kindly send an email to us at enquiries@thelifestylevoucher.co.uk. In your email, specify a convenient time and provide a contact number where we can reach you during working hours. A dedicated member of the Lifestyle Gift Card team will be delighted to assist you with the balance top-up process. 
 

I’ve entered an incorrect email whilst registering my Funky Pigeon powered by Lifestyle Gift Card, what shall I do? 
If you've encountered an issue with the email address associated with your Funky Pigeon powered by Lifestyle Gift Card, please reach out to us at enquiries@lifestylegiftcards.co.uk. Include your Gift Card code or reference number along with the incorrect email address used for account setup. The Lifestyle Gift Card team will thoroughly investigate and make every effort to rectify the situation.

However, it's important to note that if the originally registered email address is in use, regrettably, we cannot prevent the recipient from utilising the credit. Please bear in mind that Gift Cards must be handled with the same care as cash and, unfortunately, cannot be replaced. 

My retailer eGift Card isn’t working in their store or website, what shall I do? 
In this situation the responsibility lies with the retailer, so you will need to contact the retailer directly for assistance. 
 

How can I resend retailer eGift Cards to myself after exchanging them with my Funky Pigeon powered by Lifestyle Gift Card? 
While logged into redeem.lifestylegiftcards.co.uk, you can download a duplicate of your eGift Card within the My Account section. Furthermore, retailer eGift Cards are automatically stored in your eWallet, offering convenient access at any time without the requirement of emailing them to yourself. 
 

Can I save my retailer eGift Cards in my Funky Pigeon Lifestyle account? 
Yes. Retailer eGift Cards are automatically stored in your eWallet on redeem.lifestylegiftcards.co.uk, allowing you to access them at any time without the necessity of emailing them to yourself. 
 

Can I email the retailer eGift Card, that I’ve swapped my Funky Pigeon powered by Lifestyle Gift Card for to someone else? 
Certainly. If the retailer eGift Card hasn't been used, you have the option to print it or forward it by email to someone else for their use. 
 

How long is a Funky Pigeon powered by Lifestyle Gift Card valid for?  
Funky Pigeon powered by Lifestyle Gift Cards, along with their corresponding credit, remain valid for a duration of 18 months from the date of purchase and must be redeemed within this timeframe. We recommend verifying the specific expiration date on your Gift Card or Voucher, as there may be instances where we provide varied expiry dates. 
 

Can I register my Funky Pigeon powered by Lifestyle Gift Card and use it at a later time? 
Yes, you have the option to register a Funky Pigeon powered by Lifestyle Gift Card and use it at a later date. The card's value will be stored as a balance on your account, allowing you the flexibility to spend it as desired. It's important to note that while the balance is available for future use, it does have an expiration date. Please check your Gift Card for the specific expiry date, and ensure you redeem the balance before this expiration. 
 

Can I choose to receive physical and digital Gift Cards from retailers when swapping my Funky Pigeon powered by Lifestyle Gift Card? 
No, the delivery method depends on the retailer. You may receive a digital eGift Card via email, or a physical Gift Card sent by mail. It's worth noting that a majority of retailers on Lifestyle offer digital, emailed eGift Cards, accounting for over 95% of the options available. 
 

After I have swapped my Funky Pigeon powered by Lifestyle Gift Card, how long is the actual retailer gift card/e-gift card valid for?  
The expiration terms for retailers' own gift cards and e-gift cards differ but typically fall within the range of 6 to 24 months. You can find the specific expiry terms for each retailer clearly presented in the Important Information section on their respective information page. This information becomes visible once you've registered and/or logged into your account. 
 

Why can’t I swap value for the brands I want to? 
Retailers may impose a minimum value for redemptions, typically limiting the brands available for swapping if the value is below £20. Additionally, if you possess an Eat, Home, or Fashion & Beauty card or voucher, the selection of eligible retailers is restricted to brands associated with the theme of the card. 
 

I haven’t yet received the eGift Card from the retailer that I swapped my Gift Card for, what shall I do? 
While 95% of retailer Gift Cards are typically delivered by email, it's important to note that some are sent through postal mail. If the brand you've swapped for provides eGift Cards, you can find it in your eWallet within your Lifestyle account on redeem.lifestylegiftcards.co.uk. To understand how your retailer Gift Card will be delivered, please refer to the retailer's Important Information section.

Gift Cards sent by post may take up to seven working days, and the exact delivery timings are specified in each retailer's Important Information section. If the Gift Card is sent by email, kindly check your email spam/junk folder and ensure it is sent to the correct email address registered to your Lifestyle account (refer to My Details in My Account on the Lifestyle website). 

Are there any extra fees charged by Funky Pigeon powered by Lifestyle or retailers to redeem my Lifestyle Gift? 
No. There are no fees or additional charges through the Gift Card redemption process. 
 

What happens if my Funky Pigeon powered by Lifestyle Gift Card gets lost or stolen?  
If your Funky Pigeon card order including gift card has not been delivered, please use the contact us facility on the Funky Pigeon site. If, however, you have registered the Gift Card, we encourage you to reach out to our esteemed customer service team at enquiries@lifestylegiftcards.co.uk. In your correspondence, kindly provide the details associated with your account, and our team will diligently investigate and offer assistance accordingly. 

Can I give my Funky Pigeon powered by Lifestyle Gift Card or Voucher to someone else? 
Yes. If you haven't registered your Gift Card, you have the flexibility to give it to someone else or re-gift it. However, it's important to handle the Gift Card with the same level of care as you would with cash. 
 

Can I change my mind once I’ve swapped my Funky Pigeon powered by Lifestyle Gift Card towards a retailer’s eGift Card? 
No, once the order has been processed, cancellation or exchange is not possible. 
 

Can I order any value of retailer eGift Card? 
No, retailers offer varying values of eGift Cards, and our goal is to provide as much choice as possible from their available options. 

Why am I seeing an “Out of stock, coming soon” alert when choosing a retailer eGift Card? 
Sometimes, specific values of retailer eGift Cards may be marked as "Out of stock – a coming soon!" In such cases, we suggest considering other available values to meet your desired amount or opting for an alternative brand. Typically, when there is a stock shortage, it is replenished within 2-4 working days. 

What are your opening hours? 
The Motivates team behind Lifestyle are here to help. Our office hours are Monday to Thursday from 9 am to 5:30 pm and Friday from 9 am to 5 pm (excluding bank holidays).

Why do l log onto the Lifestyle Gift Cards Website when I register my Funky Pigeon Gift Card? 

Funky Pigeons gift card program is powered by Lifestyle. Giving you the power to choose from over 250 different brands (depending on card received). Lifestyle is one of the best loved Gift Cards in the UK.  

Can I add any credit from my existing Lifestyle Gift Cards account together to my Funky Pigeon powered by Lifestyles Gift Card?  

Yes. Your credit will have different expiry dates but can be added to any credit on your account from your previous Lifestyle Gift Card registration.

I already have a Lifestyle Gift Card’s account will this now work? 

Yes. You can log in with your Lifestyle Gift Card account details.

Not answered your question?  
Please contact The Lifestyles team on 0300 140 0013 or enquiries@lifestylegiftcards.co.uk