If my dining/experience voucher says “invalid” or “already registered,” what should I do?
Experience Gifts are managed by Buyagift. If your voucher shows as invalid or already registered, please contact Buyagift directly via their Help Centre/live chat so they can investigate the voucher status.
If you or the recipient of your gift has any queries regarding an experience gift, please don't hesitate to get in touch with Buyagift directly. Their live chat is available as follows:
- Monday to Friday: 9am – 7pm
- Saturday: 9am – 5pm
- Sunday: 10am – 4pm
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Bank Holidays: 10am – 4pm