I have received or sent a Gift Card but there is no balance on the card?
PLEASE allow upto 3 days from receipt of your Gift Card for the balance to be activated. This timescale varies depending on the retailer. However, if you have any queries regarding the balance of your Gift Card please contact us.
What is the Refund Policy - Non Personalised Cards and Gifts
FUNKY PIGEON - RETURNS POLICY (excludes any PERSONALISED OR PHOTO GIFTS)
Non-personalised items purchased through funkypigeon.com can be returned within 14 days of receipt, or 14 days after Christmas.
To return an item please contact our customer ...
Will all the items in my order be despatched together?
If your order only contains cards and you have selected "Send Back to Me" then YES they will all be placed in one package and despatched together.
If your order contains different Gifts or any other printed products then NO they will not be despat...
Will my Card & Gift be sent together?
Unfortunately we are not able to send cards and gifts together as many Gifts are despatched from a separate location to our cards.
The only exception to this rule is if you order a Non Personalised Gift at the same time you purchase a Card.. In th...