93% of orders are delivered the next working day (Mon - Sat), the remaining can take up to 3 working days to arrive

There is no tracking available for 1st class post

There are 3 Special Delivery options:

• Guaranteed delivery before 9am the next working day

• Guaranteed delivery before 1pm the next working day*

• Guaranteed Saturday delivery before 1pm

A signature will be required on delivery, If there is no-one at home a card will be left for collection at the local sorting office.

All iems have a Tracking Number which can be used to trace an item on the Royal Mail website www.royalmail.com/track-your-item

*Calendars take us one day to produce and are therefore dispatched the day after you place your order for delivery the following day

DPD deliveries will be made the next day following despatch. A mobile number is requested at the time of order and a text message will be sent to confirm a 1 hour delivery time slot on the day of delivery. Orders can be delivered 7 days a week and will be between 7am and 7pm on the chosen Delivery Date.

Every endeavour is made to deliver the flowers on the chosen date but it is not a guaranteed service and on occasions can take 48 hours.

All items do have a tracking number

Evri deliveries will be made between 8am and 8pm Monday to Friday and 8am - 6pm on Saturdays. No signature is required and if the recipient is not at home the item wlll be left in a safe place. If no safe place is found, Evri will attempt redelivery (up to 3 times).

Orders are delivered the next day following despatch however this is not guaranteed and can on occasions take longer Timescales for delivery will be longer (approx. 3-4 days) for the Highlands and Islands of Scotland All items do have a tracking number

97% of orders are delivered the next day* - this also includes Sundays (excluding public holidays). You will be provided with a tracking number via email, so you can keep an eye on the progress of your order.

Orders need to be placed before 9.30pm 7 days a week for same-day dispatch. Currently, a signature isn't required, and if you are not in and item is too large for the postbox, your postman will automatically try your neighbour. To benefit from Tracked 24 please choose this option on Delivery page.

*Please note this is not a guaranteed next day service and could take up to 2 days on some occasions.

The following postcodes are exempt from Sunday deliveries.

94% of orders are delivered within 2 days but can take up to 3 days. Deliveries are by Royal Mail excluding Sundays and Bank Holidays. You will be provided with a tracking number via email, so you can keep an eye on the progress of your order.

Orders need to be placed before 9.30pm 7 days a week for same-day dispatch. Currently, a signature isn't required, and if you are not in and item is too large for the post box, your postman will automatically try your neighbour. To benefit from Tracked 48 please choose this option on Delivery page

Cards and selected Gifts can be sent direct to recipient in Europe and anywhere in the world. Royal Mail advise that the Airmail service to Europe can currently take up to 10 working days for delivery.

Royal Mail advise that the Airmail service to outside of Europe can currently take up to 14 working days for delivery.

Yodel deliveries will be made the next day following despatch. However this is not a guaranteed next day service and on occasions may take up to 3 days. No signature is required and if the recipient is not at home the item wlll be left in a safe place. If no safe place is found, Yodel will attempt redelivery (up to 3 times). Timescales for delivery will be longer (approx. 3-4 days) for the Highlands and Islands of Scotland.

All items do have a tracking number.

DHL deliveries will be made the next day following despatch but this is not guaranteed and on occasions may take up to 3 days for delivery. Orders can be delivered Monday to Friday.

All items do have a tracking number.