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Which browsers are supported by My Funky Rewards?
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My Funky Rewards: When would I NOT want to enable automatic sign in?
If you are using a computer in a public or shared environment-a library or shared workstation, for instance-you probably do not want to enable automatic sign in, since this could allow someone else using that computer to take advantage of your val...
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My Funky Rewards: What does "Remember me" mean?
For your convenience, we can place an encrypted identifier in your browser's cookie folder that is stored on your computer. Then, each time you come to the site, you would be automatically signed in and ready to start saving more money. If you do ...
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My Funky Rewards: What are cookies?
Cookies are simply text files that allow a website to recognise you when you return to that website. This means you do not have to sign in again and again. Cookies used by WL on the Website and by our network of retailers are safe and they are ena...
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My Funky Rewards: What does the Return Path Logo represent?
My Funky Rewards is a member of the Return Path Certification programme. Return Path enables us to monitor our membership communications to ensure that you receive important emails concerning your membership. As a Return Path programme member, we ...
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How does My Funky Rewards keep in touch with members?
We email every new member a Welcome Pack email the day they sign up. If you are a member, we would have sent this to the email address you provided when you signed up. The Welcome Pack contains details about how to make the most of your membership...
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What payment or billing reference will I see on my bank statement for My Funky Rewards Membership?
When My Funky Rewards credits you for cashback, rewards or bonus', you will see the reference Webloyalty International on your bank statement. When My Funky Rewards bills you for your monthly membership fee, you will see the reference "WLY* WWW.MF...
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How can I cancel my Funky Rewards membership?
If at any time you are not completely satisfied with your My Funky Rewards membership, simply email Webloyalty at customerservice@myfunkyrewards.com or call our Customer Service team on 0800 085 9384 (Monday to Friday 8:00am - 8:00pm and Saturday ...
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How can I check and update My Funky Rewards membership details?
You can view and update your membership details on the Profile page. If your email or bank account number changes, or if your credit or debit card for billing expires, please update your personal details on this page.
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Are my transactions secure when I purchase through My Funky Rewards?
Yes. When you click through to a retailer from My Funky Rewards and make a purchase, you are on a secure connection called Secure Socket Layer (SSL).
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My Funky Rewards: What happens if I return or cancel an order?
Returns are subject to the return policy of the retailer you purchased from. If you return or cancel an item or booking, any cashback granted in respect of that purchase will be reversed.
Exchanges also result in cashback being reversed. When an e...
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My Funky Rewards: A transaction is missing from my shopping report, what can I do?
If a transaction has not appeared in your shopping report and 5 days or more has passed since you made the purchase, you can report the missing transaction. You will need to complete the online Missing Purchases form on the Cashback page.
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My Funky Rewards: How soon are Cashback and rewards credited to my account?
Members get their cashback within 30 days (depending on member terms). We have a simple validation process and as soon as your balance reaches £5 we send it to your bank account. Please check your bank account details in the Profile page to ensure...
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My Funky Rewards: How can I access my shopping history?
In Cashback you will find details of recent websites you have visited, your purchase history and the cashback you have earned to date.
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My Funky Rewards: What if I have forgotten my password?
If you have lost or forgotten your password, click Forgot Password in the Sign In menu on the homepage.
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How do I sign in to the My Funky Rewards website?
Simply sign in from the homepage of the My Funky Rewards website (www.myfunkyrewards.com) using the email address and password you selected when you signed up. We send every member a Welcome Pack email on the day they join, and you can find these ...
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My Funky Rewards: Why do I need to provide my bank details when I've already provided my cards details?
Card details are only used to charge the monthly fee of your My Funky Rewards membership. Your bank details are needed to pay the Cashback and rewards. Cashback and rewards will be transferred directly into the bank account number as stated in you...
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My Funky Rewards: How are Cashback and rewards paid to me?
Cashback and rewards are paid to you by bank transfer. They will be transferred to the bank account number as stated in your Profile. Please check your bank account details in the Profile page to ensure your details are correct. If no bank account...
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My Funky Rewards: How can I earn 10% Cashback?
Earning cashback is easy with My Funky Rewards. All you need to do is sign in to the My Funky Rewards website and click through to any of the retailers offering cashback, and shop as you usually would. The cashback will be tracked automatically an...
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My Funky Rewards: How do I claim my Monthly Bonus?
You can claim a Monthly Bonus every calendar month. Just make an online purchase at the retailer you joined through, or as otherwise outlined in your membership details, and send us the purchase or booking confirmation receipt within 30 days of ma...
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My Funky Rewards: How do I claim my Welcome Reward?
You have three months from the date you joined My Funky Rewards to claim your Welcome Reward by sending us the request via the claim form on the Welcome Reward page. We will then credit your Funky Pigeon Prepay Account. You may then view your offe...
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What benefits can I access by being a member of My Funky Rewards?
As a member of My Funky Rewards, not only can you benefit from a 30 day trial and Welcome Reward, but you can also receive an ongoing Monthly Bonus when you shop online. On top of this, you can get 10% cashback at over 750 retailers. These offers ...
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How can I contact My Funky Rewards?
My Funky Rewards is operated on our behalf by Webloyalty International Sarl. You can contact My Funky Rewards the following ways:
Email - customerservice@myfunkyrewards.com
Phone - 0800 085 9384 (Monday to Friday 8:00am - 8:00pm and Saturday 9:00...
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How can I join My Funky Rewards?
You may be offered the opportunity to sign up to My Funky Rewards after completing a purchase or reservation on the website of one of our marketing partners.
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Who can use My Funky Rewards?
You may be offered the opportunity to sign up to My Funky Rewards after completing a purchase on the Funky Pigeon website.
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Tell me more about My Funky Rewards
My Funky Rewards (MFR) is an online cashback programme operated by Funky Pigeon and managed on our behalf by Webloyalty International Sarl (WL), (a third party entity outside the WHSmith/Funky Pigeon group). operates the following :-
- Collects mo...
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