The customer facing website was not affected by the cyber security incident. However, as soon as we discovered the incident, we isolated our other relevant systems to protect our customers as a precaution while we work to restore our systems.
This unfortunately meant that we were unable to fulfil some recently placed orders. If you have been affected by this, you should have received a full refund. If you have not yet received a refund, please contact us to let us know.
We do hope this offers you some reassurance.