Our customers are our top priority and we deeply value our loyal customer base. We would like to sincerely apologise for any upset or disruption this situation may have caused.
Regrettably, all online businesses are at risk of being targeted by cyber criminals. We have processes in place to protect our customers' data and as soon as we discovered this incident we took immediate steps to address the issue. While the customer facing website was not affected by the incident, we took the quick decision to temporarily suspend any new orders to protect our customers as a precaution.
We know that every time you shop with Funky Pigeon you put your trust in us, and that's why we take the security of your data extremely seriously. Our teams have been working around the clock to investigate and resolve this incident. Funky Pigeon is already implementing measures to enhance our security and further protect your data.
We are working with external experts to verify every aspect of our infrastructure and operation to ensure that there is no further risk as we re-establish services in a safe and controlled manner.
As our investigation progresses, we will provide further updates to customers as soon as possible, should there be a material change which directly impacts them.