The customer facing website was not affected by the cyber security incident. However, as soon as we discovered the incident, we isolated our other relevant systems and temporarily suspended any new orders via the website to protect our customers as a precaution while we work to restore our systems.
Our customers are our top priority and we deeply value our loyal customer base. We would like to sincerely apologise for any upset or disruption this may have caused.
We do hope this offers you some reassurance.