Please ensure that you have used the correct number on the gift card that has been sent to you.
If you have received an Argos, ASOS or Amazon gift card, you will need to open the cardboard package in which it arrives and the gift card number can be found inside.
ASOS gift cards must be added to your ASOS account prior to check out on the ASOS website/App as they cannot be added in the basket.
Please bear in mind if you are using a NEXT gift card to pay off your balance you may need to do this with their customer service team over the phone.